Welcome to the second bonus episode of Season 2! Dr. Richard Shuster joined us to make this special episode. Richard is the host of The Daily Helping Podcast, a podcast dedicated to helping people become the best version of themselves. He is a clinical psychologist with a specialization in forensics and neuropsychology. Also, he is starting a non-profit charity to help children reach their potential by providing speech, physical, and occupational therapy. Before finding his calling, Richard worked in technology for many years. But his life was changed forever when he survived a horrific car accident. He suffered extensive injuries including a broken back. During his recovery, Richard felt unfulfilled by his life’s accomplishments and wanted to do more, so he resigned from his executive position to seek more meaningful work. In this podcast, Richard shares with us his definition of "purpose-driven" and how following that mentality has helped him find fulfillment at work and everywhere else. For anyone who's stuck or struggling to find 1.) what your passions are and 2.) how to turn those passions into meaningful work then this episode will help get the wheels turning. Richard is a delight and we know you're going to enjoy this episode! Download this Episode SHOW DETAILS
SHOW NOTES (10:45) - How did your near death experience give you a sense of drive, passion, and purpose? Richard spent a lot of time reflecting on his life after the accident. He came to the conclusion that everything we do should be purpose-driven and we should focus on altruism. They key is to find something that you are passionate about that you can making a living off of, but also makes the world a better place. The opportunities are not as rare as many think. (12:40) - Is their a process to become purpose-driven? For Richard, the process unfolded organically. He went from working 80 hours a week to 0 hours a week; so he had plenty of time to reflect. He recommends journaling, reading, and meditation. If you're unsure what your passions are, Richard recommends writing often and look for patterns that may indicate interest in certainty ideas, activities, etc. (15:47) - How will you measure the success of your endeavors? The Daily Helping’s mission is intentionally aspirational; it won’t have a definitive end. However, the movement is quantifiable. Richard’s goal is to inspire a million people to post an act of kindness on a daily basis. ADDITIONAL NOTES Go and do something nice for someone you don’t know. Surprise yourself by surprising someone else! CONNECT WITH JEFF
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SPECIAL THANKS TO Ray, our Audio Engineer. Thanks for cleaning up our voices and adding all that sexy production value. Kurtis, our intern. Thanks for all creating the show notes for this episode! Mochi. It might be the perfect vessel for ice cream.
Hey Shareable listeners! We're back with brand new episodes! For our first bonus episode, we have special guest, Phil M Jones. Phil Jones entered the business world at the age of 14 by hiring his friends to wash cars. Since then he has owned several businesses ranging in services from landscaping to printing. In 2008, he decided it was time to dedicate his future to helping others to succeed. Through his experience in sales, he found that it's often misunderstood as creating unjustified hype; he aims to demystify this process in his book and workshops. In this episode, Phil shares some of his knowledge about how to improve your sales techniques. One key takeaway is that in order to make a sale a salesperson must first convince themselves that they can deliver on their promises. He also mentions several ways of connecting emotional attachment to the decision making process. Ultimately, there is no one-size-fits-all solution, but every sales begins by asking the right questions. Go ahead take a listen! We've kept you waiting long enough! Download this Episode
(5:18) - Why does everyone look for the silver bullet for overwhelming success, when they just need to be 5% or 10% better? This push for giant metrics of improvement creates an unnecessary anxiety that limits success. Instead, people need to look for areas of continuous improvement. Look at what you are doing and see where you can add elements of success. The difference between people who are doing fine and those who are very successful are those marginal differences of reflection and review. (11:21) - Do you think it is possible to get anybody to fall in love with sales? Yes - but on one condition. The first sale that needs to happen must be on yourself. You must convince yourself that you can convince. You must have an internal belief that you can deliver on your promises. As sales people, we are looking to assist the decision making process. In order to help, we need to believe in what we are fighting for. (20:59) - How do you find the right words that sell? Look at conversation patterns to find where conversations were being controlled in the right way. You need to set yourself up by prefacing the sale with the right questions. After asking questions with ubiquitous subjectivity. Phil always use the magic words, "I bet your a bit like me." By asking the right questions in a logical order, you can guide the consumer through the decision making process step-by-step. Phil says he could never recommend anything to anybody unless he could say these words "because of the fact that you said..." This is the final step from transitioning the consumer from the subjective questions to the realization of the need. (33:05) - How do you decide which questions to ask in different scenarios? It’s all about having the right tools to use at the right time. Phil has one basic framework that he has found works very well. It’s a three step process.
(45:14) - Do you think that any business can benefit from a positioning document? It is not about having the document or not. The question should be more concerned with do you receive leads from that method that allows you to have a conversation. First find the right questions and then find the right tools that help facilitate conversations. ADDITIONAL NOTES The book that Jeff and Phil refer to in this podcast is "Exactly What to Say: The Magic Words for Influence and Impact." It will teach you the tactics of persuasive language to help you make the sale or successfully navigate any conversation. You can buy this on Amazon. Phil has an upcoming book called "Exactly How to Sell: The Sales Guide for Non-Sales Professionals” that will be released early next year. It is a distillation of the sales process for those of you looking for how you can apply this logic to any conversation. You can pre-order this book on Amazon.
CONNECT WITH JEFF
CONNECT WITH CAROLINE
CONNECT WITH THE SHOW
SPECIAL THANKS TO
Ray, our Audio Engineer. Thanks for cleaning up our voices and adding all that sexy production value. Kurtis, our intern. Thanks for all creating the show notes for this episode! Your host Jeff Gibbard. He made sure this episode made it through production even though we've been super busy. Thank you :)